Citrix Receiver For Mac

Citrix Workspace app is built on Citrix Receiver technology, and is fully backward compatible with all Citrix solutions. For more information, please visit the Workspace app FAQ page. Receiver for Mac. The Citrix Receiver for Mac team is working on product updates to support the upcoming release of macOS Sierra (macOS 10.12) in Fall 2016. Citrix is committed to provide zero-day compatibility for Receiver for Mac when Sierra is generally available. Mac addresses for iptv stalker download. Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting Receiver auto-update related issues. To enable Session Logging Select Connection Diagnostics or Full in the Session Logging. Even after we use ' Uninstall Citrix Receiver ' to uninstall the receiver from MAC,there are some of the directories that are left behind. The files are not permanently deleted from the device,it’s just that we do not have access to the files deleted from trash. This has mostly been reported after having run earlier versions of the CitrixReceiver.dmg.Also a direct upgrade of the receiver. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. Citrix Workspace app is built on Citrix Receiver technology, and is fully backward compatible with all Citrix solutions. For more information, please visit the Workspace app FAQ page. Fixed issues in Citrix Receiver for Mac 12. This release resolves a number of issues related to smart card integration. Some issues remain and will continue to be.

• Citrix Receiver For Mac 10.10.5
• Citrix Receiver For Mac 12.7
• Citrix Receiver For Mac Catalina
• Citrix Receiver For Mac Sierra
• Citrix Receiver For Mac 12.7

Applicable Products

After upgrading Receiver For Mac 12.7 to version 12.8, I noticed that my remote desktop connection to Windows 7 had issues leaving drawn sections of the screen after windows were moved. It was common when using the web browser in the remote session where there was animation, but it would also hap.

• Receiver for Mac

Information

This article is a supplement to the Lifecycle Milestones for Citrix Receiver. It provides additional details on End of Maintenance and End of Support dates for the listed versions of Citrix Receiver for Mac.

Additional Lifecycle Information for Receiver for Mac

Receiver for Mac Version	Release Date	End of Maintenance	End of Support
11.9	Dec 1, 2014	Note 1	Note 2
11.8.2	Oct 24, 2013	Dec 1, 2014	Dec 2015
11.8	June 2013	Oct 24, 2013	Dec 2015
11.7	Dec 2012	June 2013	June 2014

• Note 1: Release date of next minor or maintenance release, but no later than the End of Maintenance date on the main Receiver Lifecycle page.
• Note 2: 12 months after the release of the next minor release, but no later than the End of Life date on the main Receiver Lifecycle page.

Citrix Receiver For Mac 10.10.5

Q: How do I find the Receiver Version?
A: From the top command bar select Citrix Receiver than “About Receiver”. The resulting dialogue window will display the version of Receiver.

Citrix Receiver For Mac 12.7

Q: What is the difference between a Major, Minor, or Maintenance release?
A: These are explained below:

• A Major Release is a generally available release of the Software that contains new features, functional enhancements to existing features, maintenance updates and defect fixes, and is designated by Citrix by means of a change in the digit to the left of the first decimal point (e.g., Software 11.0 >>> Software 12.0).
• A Minor Release is a generally available release of the Software that contains a limited number of new features and minor enhancements, maintenance updates and defect fixes, and is designated by Citrix by means of a change in the digit(s) to the right of the first decimal point (e.g., Software 11.8 >>> Software 11.9).
• A Maintenance Release is a generally available release of the Software that normally contains maintenance updates and defect fixes, and is designated by Citrix by means of a change in the digit to the right of the second decimal point (e.g., Software 11.8 >>> Software 11.8.2).

Q: How will fixes or updates be provided for Receiver for Mac?
A: Critical defect or security fixes will only be supplied in an update to the most recent version of Receiver for Mac.

Additional Resources

CTX200322 - ​Additional Lifecycle Information for Citrix Receiver for Windows

Applicable Products

• Receiver for Mac

Objective

This article provides an overview of logging features available with Receiver for Mac, and explains how to use them in the Receiver.

Receiver for Mac has the logging interface in the Advanced tab of the Receiver Preferences. The Preferences menu can be accessed from the Desktop Viewer Window or the Apple application bar along the top. There are five types of logging available in Receiver for Mac: Installer Logging, Session Logging, Store Logging, Always-on Logging, and Receiver Updates Logging. Installer logging, Always-on and Receiver Updates logging are enabled by default. Conversely, Session Logging and Store Logging are disabled by default.

Installer Logging captures debug messages from the Receiver during the installation.

Session Logging includes all the diagnostic logging from the ICA session. Therefore, it only applies to the Citrix Viewer when the session is up. Use this logging for any problem within the ICA session, perhaps unexpected behavior in an ICA session.
Store Logging includes logging of AuthManager and StoreComms. As expected, the AuthManager handles the authentication between the user and the Receiver Store or Site. The StoreComms manages the information about the Store configurations and connection settings.

Receiver for Mac 12.2 introduced the Always-on Logging feature, which helps collect important one-time event. This feature is enabled by default and turns on basic level of logging regardless of the logging configuration.
Log files generated by Always-on Logging are stored in ~/Library/Logs/Citrix Receiver. Always-on Logging keeps 2 log files for the ReceiverHelper/Citrix Receiver/Citrix Receiver Launcher/NPAPI plugin component, and 10 files for Citrix Viewer.Log files for the Citrix Receiver Launcher and NPAPI plugin component contain logs related to session launch from a web browser. The NPAPI plugin is used while launching using Safari web browser and Citrix Receiver Launcher for launch using Chrome and Firefox. Citrix Receiver Updates logging is enabled by default with Citrix Receiver for Mac Version 12.6 and later. This is helpful when troubleshooting Receiver auto-update related issues.

Instructions

Select Connection Diagnostics or Full in the Session Logging.
There are two settings within Session Logging- Connection Diagnostics and Full Logging. Connection Diagnostics logging is specific to identifying errors while connecting so all logging will be enabled up until the point when the session is deemed successful. Full Logging will log everything including the Connection Diagnostics and Session Logging.
Note: Full Logging can impact performance and must only be used while troubleshooting an issue because of the amount of data. It must not be left on during normal use. The user enabling this logging will get a warning that must be acknowledged to continue.
Once enabled, the Receiver will store up to 10 Session Logs after which they are deleted starting with the oldest to maintain 10 logs. Select Normal or Verbose in the Store Logging.
The two levels of the Store Logging are Normal and Verbose. With Verbose, the AuthManager will provide more detailed debugging information. Use Normal when only StoreComms logging is necessary. Select Disabled in the Session Logging and Disabled in the Store Logging.

Citrix Receiver For Mac Catalina

The Receiver log files are stored in the local Mac user’s home directory: ~/Library/Logs/.

Citrix Receiver For Mac Sierra

Type of logging		Log file location
Installer logging		~/Library/Logs/ReceiverInstall.log
Session logging		~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
Store logging	Normal	~/Library/Logs/CitrixServerCommunication.log
	Verbose	~/Library/Logs/com.citrix.AuthManager.log, com.citrix.AuthManager_1.log andServiceRecord.log (along with CitrixServerCommunication.log)
Always-on logging	Web Browser Launch Logging (Citrix Receiver Launcher/NPAPI plugin component)	~/Library/Logs/Citrix Receiver/com.apple.WebKit.Plugin.64_<time_stamp>.txt ~/Library/Logs/Citrix Receiver/Citrix Receiver Launcher_<time_stamp>.txt
	Receiver Helper Logging	~/Library/Logs/Citrix Receiver/ReceiverHelper_<time_stamp>.txt
	Citrix Receiver Logging	~/Library/Logs/Citrix Receiver/Citrix Receiver_<time stamp>.txt
	Citrix Viewer Logging	~/Library/Logs/Citrix Receiver/CitrixViewer_<time_stamp>.txt (*)
Citrix Receiver Updater Logging		~/Library/Logs/Citrix Receiver/Citrix Receiver Updater_<time_stamp>.txt

(*) The log files for Always-on logging (for Citrix Viewer) and Session logging are the same. Viewer log files generated by Always-on logging contains only the most important logs. However, if Session logging is enabled, other logging along with the Always-on logswill be written to the log file.

Citrix Receiver For Mac 12.7

You can click “Email Log Files” available in the Logging screen to zip Session/Store/Always-on/Citrix Receiver Updater log files, and send it as an attached file via email using your default email client.